I went to the closest Metlife agent for a simple copy of my insurance card. After getting the insurance by internet and phone. They were at a loss and couldn't figure out how to do a simply task. Then the agent Smith Allen said they couldn't do anything because I didn't get my insurance through them. I called Metlife gave them the E-mail had it sent to the Secretary's E-mail had to hide outside the office to get my paper work. The agent is unprofessional and shouldn't be a part of a good insurance company.
Rude,rude,rude. They have no idea what policies my late father in law has. We have 4different policy numbers and everyone I talked to since his passing, can't give us the info and keep charging him for a place he sold in 2011 and then tried to only refund 1 year. RUDE RUDE RUDE. I even tried to go to the office to talk to them but they wouldn't even help then either..
Metlife Smith Allen is a US Insurance Agency based in New London, Connecticut. Metlife Smith Allen is located at 3 Shaws Cove, New London, CT 06320, USA.
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