I went back to install the part for free because they broken plus my time back and forth and the guy in charge refused it and told me the sensor broke in my pocket he is an idiot for $15 job he is losing $k do not trust that place that is why is not busy in first place.
They change my two front tires and they broke one sensor valve, next day I went to the dealership and I bought the part $102+tax
I learned my lesson
Today i received great customer service while getting a new set of tires on my Honda civic. From the employee who reserved tires for me and booked my appointment to the man who sat at the front desk. They answered all of my questions and provided me with much information. I believe it was Danny who rang me out, who was super nice and personable. i was approved for the credit card where i now get $100 rebate, next oil change for free card and he even price matched a competitor! Satisfied customer and the tires feel great!
The most dependable and informative staff. I feel as though they have an honest ,forthright group.
Roger is an angel put on this Earth to help you with all your car's automotive needs. You'd be lucky to have him and his guys. Redefining quality control with every visit.
I made an appointment and was seen the next day at noon, was there for 3 hours while they "looked at my car". After 3 hours they told me everything was fine and so I left, I had a feeling something was not right so I took it to another place and all the fluids were gone. I had to spend 360.00 to have all the fluid replaced and the system flushed to ensure nothing had been done to my car. Whoever the owner is of this place needs to take a hard look at your employees and your company integrity. Just use caution with this store and double check your stuff before doing any heavy driving.
Firestone Complete Auto Care is a US Car Repair based in New London, Connecticut. Firestone Complete Auto Care is located at 45 Truman St, New London, CT 06320, USA.
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