I want to say that I have bought many cars over the years, but this was the easiest I've ever had it when it comes to buying a car. The staff was friendly, and they were so helpful every step of the way, and I got a deal of a lifetime! Thank you so much Secor Mitsubishi!
Sales manager tried to instill fear in me by letting me know that the timing belt in my car could fail any day now (without even looking at it of course). He told me "it would make more sense to just buy a new car" instead of replacing the belt. What nonsense. After hearing this, I ended up replacing the belt (which was still in good condition by the way).
Parts guy who was working here in 2014 was not the most personable over the phone and had a "take it or leave it" attitude.. but this place was fine with charging me close to $600 for new brake pads and rotors. Thanks, guys.
Nice people but will price you way above the price range.
Had a recall on my Saab and this was the place I was told to bring it
I had the most positive experience ever. I am in the military and I am stationed in Texas. I decided to buy a car for my mom. My mom had her 75th B-day. I had a certain budget and I approached about 15 car dealers including Hartford, Middleton, Groton, Norwich, Old Saybrook and numerous places in New London and only Volvo was willing to work with me. I had THE best sales person. Her name is Christine Littlefield. I was in Texas and I was able to conclude my sale long distance. She was outstanding. She needs to be THE salesperson of the year. She even helped to surprise my mom, she put a big huge red ribbon on the car…the best experience ever…first class customer service.
Secor Mitsubishi is a US Car Dealer based in New London, Connecticut. Secor Mitsubishi is located at 545 Broad St, New London, CT 06320, USA.
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